Reviews

10 November 2024

Very happy with SVC…we were a little apprehensive to begin with as our 8 year old semi feral, Missy, had only known our yard and a ‘babysitter’. A month was a long time. However we found she was unperturbed with the length of stay when we picked her up and adjusted to being home again in a heartbeat. The care she received was evident and their feeding her with the food we left for her made the transition back home seamless. We’ll be more than happy for SVC babysit in April for our next trip. T and P

08 November 2024

This was the first time our cats had stayed away from home and they came home afterwards happy and relaxed Thank you for looking after them so well.

04 November 2024

One cat didn’t want to leave!

03 November 2024

The communication was fantastic, we got an update on his stay whilst we were away. Thank you for looking after our cat, very helpful service

15th September 2024

My cat enjoyed the stay.. Swan valley cattery was amazing and sent pictures of my cat and update while I was away. Will definitely be using again in future

13th September 2024

My cat stayed at this shelter five weeks it was looking well and healthy when I pick it up I was happy and I will book it again there in the future

09 September 2024

Could not have asked for better care of my cat. We were sent an update at the halfway point of her stay, including photos. She was absolutely spoilt.

07 August 2024

No issues. Happy cat.

29th July 2024

Wonderful facility! Our cat had great time staying there for the whole month, she was well looked after and we received the updates, definitely reccommend?

19th July 2024

I can highly recommend Swan Valley Cattery. My girls stayed with them for 2 weeks this months and I cannot praise their loving care and attention enough. So very fortunate to have such facilities close to me

19th July 2024

Great service, friendly helpful staff. Didn’t have to worry for a minute, for our pet was left in good care.

16 July 2024

Pandora has been vacationing in the Swan Valley every year over the past few years !! She is always happy to go and I have never had any issues. The enclosures have there own exits to the outside world which Pandora loves. As she is a persian she needs a bit of a brush and clean up which isn’t any problem. I provide her dinner as she is a raw meat lady. I have no hesitation in recommending Carolyn and her team for your cat’s vacation

9th July 2024

My cat was very contented at swan valley cattery she came home very relaxed .

6th June 2024

Great as always.

4th June 2024

They looked after all 4 of my baby’s for 2 weeks They were spoilt

2nd June 2024

We were very happy considering it was Molly’s first time staff very friendly we have booked Molly in again in January.

27th May 2024

I was very happy when I collected my 10 year old cat from this cattery after nearly 4 weeks in boarding. He was in excellent condition and seemed not to have been stressed by his stay. The staff (Tiana) and the owner Caroline, are very approachable and addressed any anxieties I may have had initially. I would definitely recommend Swan Valley Cattery

26th May 2024

We have been using Swan Valley Cattery for many years and always find it a very pleasant place for our cat. Would not hesitate to recommend the high standard of service for our cat. We have full confidence in this cattery.

8th May 2024

My cat and kitten loved their stay. Much better than our home because they had so much to look at the farm.

5th May 2024

Staff are always accommodating and the facilities are very good and value for money.

22nd April 2024

Our cat has stayed here several times now and always comes home happy and healthy. We were very lucky Swan Valley cattery were able to fit the most recent stay at short notice and in school holidays due to a family bereavement. Thank you for taking such good care of Rubi.

25th March 2024

Our boys Tiger & Teddy are boarded at Swan Valley Cattery and they offer a lovely boarding environment and take good care of our cats.

7th March 2024

Thanks for looking after Sootie. He was very relaxed when he got home so must have enjoyed his stay!

15th February 2024

My girl looked happy and healthy but pissed off with me so I’d say she had a great time I would not hesitate to board her there again

2nd February 2024

Great place to leave your pet. Was a bit worried at first leaving our cat for 5 weeks. But found she was more affectionate than before after 5 weeks. They look after very well. Thumbs up to Swan Valley Cattery ?

27th January 2024

They took great care of our 2 cats, this is our second time using their service. Highly recommend, friendly staff and frequent updates with photos

27th January 2024

** Highly recommend** Our two cats stayed for 2 weeks – it was their first time and I was really nervous about it. Everything went so smoothly – from the initial enquiry, to the drop-off and the collection. Our moggies can home happy and health – thank you. Will definitely use Swan Valley Cattery again ???

24th January 2024

Was great having them stay here while we were overseas. Didn’t hear from them at all which means no problems.

22nd January 2024

I have taken my cat to Swan View cattery for 8 years. She is a shy one-person cat but settles in well and is also loved by staff. They do a great job and I would never take Rosie anywhere else. Thanks to all of you who work and care for my cat.

16th January 2024

Su Shi (6 year old granddaughter named her!) loved staying at SVC and obviously missed the company of other cats and friendly staff as she meowed quite a bit on her first day home. Thanks to all at SVC.

3rd January 2024

I always board Constance at Swan Valley Cattery and Caroline takes such good care of my girl. I highly recommend it!

5th December 2023

First time boarding my cat… I was nervous! But she came home happy & healthy so I was extremely happy. Booking pricess and drop off / pick up very easy. Highly recommend!

13th November 2023

Thank you so much to all of the staff for taking such good care of my fur baby ? I really appreciated the updates and photos of Milo, it was really comforting to know that he was being loved and looked after so well by you all.

8th November 2023

My 3 boys had a Wonderful stay at Swan Valley Cattery for almost a month, I was particularly worried about my Ginger, as he’s very hard to please. But, they Obviously had a fantastic time, all 3 settled back at home after a Very Short time, and there’s been None of the issues we’ve had when previously boarding them at other places. Would Definitely recommend.

24th October 2023

Such a great place. Caroline and the team are always so nice and friendly

30th September 2023

we have used the Swan Valley Cattery and are very happy with it. would recommend this place for our beloved pets

22nd September 2023

My old cat was well cared for. Very good facilities and the people are lovely to talk to.

18th September 2023

It’s good knowing that my cat is safe and well cared for while I’m away. I trust Caroline to take good care of her

9th September 2023

For 7 years my Cat(s) have been staying at Swan Valley Cattery with Caroline and her team. My first cat had a stay for nearly 2 months , after that on a regular basis , I like the fact that my cat had an “run” and was able to catch the sun. My second cat was treated like Royalty as well. Caroline then came to the rescue again , for health reasons I had to find another home for my cat and Caroline found someone to care for him. I have nothing but praise for Swan Valley Cattery, always ready to go the extra mile.

28th August 2023

When we arrived at the cattery there was a pack of friendly dogs to greet us and some cats just walking around minding their own business ? there was a sense of calm, so I felt better leaving my cat there for 10 days. My cat came back happy, so I highly recommend this place, and will definitely return.

21st August 2023

Absolutely wonderful place to leave your furry friend. Staff are always kind, patient and caring. Our cats always come home happy and unstressed. Definitely recommend Swan Valley Cattery.

21st August 2023

Absolutely wonderful place to leave your furry friend. Staff are always kind, patient and caring. Our cats always come home happy and unstressed. Definitely recommend Swan Valley Cattery.

18th August 2023

Our cat was very well looked after thanks to the staff.

12th August 2023

This place is amazing. Staff were great, really caring, and very in tune with the individual cat experience. This would be a 5, if only covid restrictions would let us settle our boy in ourselves, but fully understand the need for these measures.

9th August 2023

Our 12-year-old cat Alley stayed at the Swan Valley Cattery for 10 days in August. We recently adopted her from the RSPCA and as she is quite an anxious cat we were worried she might fret and not settle. Caroline and her professional team quickly gained her trust and when we collected her she was very calm and happy. I was also very impressed with the booking and payment process which was very straightforward and easy to follow. I will definitely book Alley in again when next we go away.

25th June 2023

My cat came home happy and affectionate, he had obviously had a good time. They also took the time to update me during his stay, which was really great for a nervous owner. Highly recommend, would use again.

19th June

Always a pleasure to deal with, the cats seem to enjoy their time at the cattery.

14th June 2023

I always feel safe leaving my cats with Swan Valley Cattery. I have been using them now since my 7 year old cats were 6 months old and my girls always come back to me in top condition. Caroline is a prompt and clear communicator and I trust her completely. I wouldn’t go anywhere else

9th June 2023

My cat has stayed here a few times now, for a night or two at a time, but the most recent stay was for 5 weeks while we were in Europe. I was very concerned about leaving my very quiet, shy cat for so long and chatted to Caroline in the lead up. She was very reassuring at all times and did put my mind at ease. But I still expected Molly to have lost weight or condition during all this time away from her usual pampering as that was my experience in the past with previous pets and other catteries and kennels. I have been delighted in the few days since my return to find that Molly is in great condition and shows all the signs of having been well cared for and not stressed. I’m incredibly grateful for the care she has received and cannot recommend this cattery highly enough. You can be confident you are leaving your pet in good hands.

9th June 2023

Fantastic staff and well maintained facilities. My cats are always well looked after when they stay here.

29th May 2023

My 16 year old cat Angus has had two holidays here. The staff are kind to Angus and he comes home happy. Highly recommend

18th May 2023

So glad we close swan valley cattery to look after our moggy Evie. What started as a 2 week stay as we moved from NZ turned into nearly 6 weeks…and Caroline was so accommodating extending evies stay. She was in great condition on pick up too, not easy for a fussy eater. Thanks!

12th May 2023

My husband was very impressed at the overall amenities & the friendliness of the owners. We will definitely take our furbaby back there again.

5th May 2023

The owners went above and beyond for me after a few mishaps and changes in flights. Prompt communication. Thanks guy’s appreciate your help with my old girl 🙂

3rd May 2023

The Swan Cattery in Herne Hill took care of my cat Pryce. Their staff were quite polite and the service was a very reasonable price! I am happy to take my cat there in the future and know it is well looked after

1st May 2023

Thankyou for looking after our cat Rainbow. We got updates while we on holidays and she was well looked after. Totally recommend Swan Valley Cattery. See you again x

29th April

It’s the 3rd or the 4th time my cat Stella has stayed at Swan Valley Cattery & it won’t be the last. I wouldn’t take my cat anywhere else. Caroline the owner is lovely & so are her staff (family) Nothing is too much trouble, my cat has needed medication in the past & they made sure she continued with taking her medication whilst she was staying there. My cat seems very happy when I come to pick her up & she is actually a better cat for staying there. Thank you Caroline & staff for taking good care of my Stella. ❤️

10th April 2023

This was a first time for my cats to ever go into a cattery and they came home very happy the communication beforehand was excellent I will defiantly be using this service again. I enjoyed my break even more knowing they were in good care.

9th April 2023

My cat has stayed at swan valley cattery 3 times now. She has not shown any signs of stress when back home. I have no reason to think I’ll of them.

24th March 2023

A beautiful homely place for our fur baby Paco to stay.. Lovely staff and the place had a lovely energy.. Highly recommend it.. We will definetely be using it again.. Thankyou Carolyn anc staff for taking care of Paco

24th March 2023

My cat had to be housed for three months .. He was looked after patted and interacted with . He’s home now and very pleased to be so. I’m pleased he’s still my cat after such a long stay. Excellent care and all are great cat lovers. I was always pleased to get photos. Which made me miss him less. Highly recommend the service as not only professional but caring for our kids.it

17th March 2023

Very professional….lovely surroundings Was referred by friends to try this cattery Highly recommended….will definitely come back here for my cats vacation!

7th March 2023

Caroline and staff are real cat lovers and we have no hesitation in leaving our shy cat with them, knowing that all requirements are met and there is still time for cuddles. The premises are clean and air conditioned for the comfort of the cats on holiday there. Highly recommended.

3rd March 2023

Took excellent care of our cat. He was happy and healthy on pick up. Highly recommend

13th February 2023

Great

19th January 2023

Having put the cat into Swan Valley Cattery twice in the last six months, she always comes home happy and content, I think she is waiting for her next visit.

15th January 2023

Misty and Ariel were returned happy and healthy . we will be back

15th January 2023

My fur baby Macey stayed at the Swan Valley Cattery for 3-weeks over the Christmas/New Year period. I was quite apprehensive as I have never gone away and left her this long and I worry as my girl can be quite skiddish and anxious. But she has stayed there a few times before and she has always come home a happy and healthy cat, and this time was no different. I do truly highly recommend Swan Valley Cattery

10th January 2023

A good place and very accomodating .. Been there several times found the place from friends and the vet said they had a good reputation .

19th December 2022

I had my 2 cats stay here while my family and I moved to NZ and sorted ourselves so we could bring our fur babies over. Swan Valley Cattery were absolutely amazing!! They sent us photos, kept in contact with us and helped make the whole process easy for us on getting our cats sorted for their flights. I HIGHLY recommend them to anyone & everyone looking for somewhere for there fur babies to stay.. the location is out of the city/town so its nice a peaceful area for the cats.. if we ever end up back in Australia we will definitely be using them again. A+++ Thank you so much

5th December 2022

Swan valley cattery is always so easy to deal with. Cats come home relaxed and happy. They have great comfortable accommodation, great rates and caring staff. Always very accommodating for my 2 fur babies.

30th November 2022

Our beloved fur babies, Aurora and Alice, were, as usual, well looked after for their longer-than-usual stay. They were very relaxed taking them home in the car and soon got used to being in familiar territory once inside home. Many thanks to all the staff at the cattery for taking such good care of them and for sending the short video, it meant a lot to see them settled and obviously eating as usual! Tony and Brenda Coles

22nd November 2022

Easy to book, friendly service. Would recommend and use again.

22nd November 2022

Always caring and considerate service for our Mahchi and Aiko. Thanks.

28th October 2022

I would highly recommend swan valley Cattery. I have been taking my cat Tinsel for quite a few years now. I am sure she loves going it’s a so relaxing for her. She is 17 years old so it’s important for me to know she is happy. Caroline is such a nice person.

28th October 2022

Great service and Rosie cat enjoyed her stay. We needed a cattery to assist with the transition of Rosie from living on a large farm to an inside city living cat. This involved a 6 week stay as we were moving at the time as well. She was really happy to see her little family and has now settled easily into city living.

22nd October 2022

Simply the Best. I am a veterinarian and my cat is 18 YO and Hyperthyroid. He stayed with SV Cattery for almost a month, and came home healthier and happier following his one month stay. Thank you for the best care possible and great communication both in booking and during his visit.

15th October 2022

very helpful, great service

13th October 2022

My cat was healthy and happy when I picked her up. So I know she had a good stay. Carolyn is great and helps to answer any questions, so I felt more relaxed about leaving my pet here.

7th October 2022

First stay with Swan Valley Cattery for my cat Mao Mao I was very concerned as my boy has had urinary issues previously. And the last thing i wanted was a vet bill after his stay. I voiced my concerns and Caroline was lovely she emailed me some photos half way thru of his stay. Which gave me so much relief that he settled in and was enjoying his stay. Will definitely use Swan Valley Cattery again in future very happy with the service

30th September 2022

My cat Apple had never stayed in a cattery prior. Swan Valley was recommended through Maine Coon owners on Facebook. Being apprehensive initially, I was thrilled with the condition of my cat on our return as I did not know how she would take to it. She was happy and so well, I couldn’t be happier. I would not hesitate using Swan Valley in the future knowing my cat had wonderful care and I had peace of mind that she was being looked after in my absence. Thank you Swan Valley!

28th September 2022

Convenient, clean and lovely staff. I know my girl is well cared for here.

27th September 2022

Ginger was well looked after. Thank you to the friendly team.

21st September 2022

Good, no nonsense service. My boy was well looked after and happy to be home after a week’s stay. Recommended

12th September 2022

Yes five out of five my cat knows where he’s headed when I get the carrier out and is very happy to go. How good is that ?

6th September 2022

Would highly recommend Swan Valley Cattery.

6th September 2022

Clean place, friendly cats welcoming us at the reception! My cat came home happy

27th August 2022

We dropped our very skittish Russian Blue off for her first stay at Swan Cattery hoping that she wouldn’t stress out. When we picked her up a week later she was relaxed and on returning home she settled down immediately. I would recommend Swan Cattery and will be using them in the future

15th August 2022

Amazing and friendly staff who made sure our cats were happy and well looked after for their stay and at a very good price. 100% recommend for your fur babies.

9th August 2022

Hi, my cat Otto stayed at the cattery for 2 weeks. The cattery received him from Jetpets and took wonderful care of our fluffy man. When we got him home he was very excited and had lots to say. We are very happy with the cattery & Otto will visit again

9th August 2022

Swan Valley Cattery was conveniently located, easy to find and easy to deal with . I am not sure if the cat was happy with his stay but he weighed more than when he dropped off and he has said that he didn’t enjoy his stay! He is now considering a diet…but it probably wont happen.

26th July 2022

Caroline and the team at Swan Valley Cattery are always accomodating and love having our little lady stay with them, the facilities are always clean and tidy.

19th June 2022

We have been using Swan Valley Cattery for years & its been fabulous every time! Our cat is a fussy home cat & doesn’t mind it, he gets lots of cuddles and freedom in his section to venture outside! Its a great clean reliable service, kept to cats online in that area, they are located on a farm, so it’s peaceful and quiet and we will be back many times! Thank you!

6th June 2022

Caroline does a great job, you know your cat is safe an well looked after.

2nd June 2022

We took both of our fur babies to the Swan Valley Cattery for a 4 day stay. Carolyn has been great, very friendly, helpful and looked after our cats. As I have never left my fur babies at a Cattery before so I was worried and had concerns but Carolyn had reassured me. Will definately take my fur babies to Swan Valley Cattery again. Thankyou

31st May 2022

The Cattery is such a wonderful place for my four cats to stay . I never have to worry about leaving them there ,as I know they are always getting the best care . Thanks so much to all the lovely staff.

25th March 2022

My ginger boy recently stayed with Swan Valley Cattery. He came home very happy and they said he was well behaved with the other cats. He seemed very relaxed when I picked him up. I would definitely leave him with them again and would recommend to others. Thanks Caroline

22nd March 2022

I really love the Swan Valley Cattery, they’ve looked after our boys twice now and I plan to bring them here every time they need to be looked after, big runs, no fuss, able to give medications. Swan Valley Cattery are amazing, they truly look after your pets, highly recommend.

13th March 2022

Thank you Caroline for your wonderful care of our cranky tabby, Stella. I know she’s not the most polite of all your guests and we appreciate and value the way Stella is looked after and allowed to just be herself while she is in your cattery. Stella came home quite relaxed and chilled out. We will see you again soon.

9th March 2022

Gracie stayed with Swan Valley cattery for nearly 3 weeks in February. Caroline and her team took wonderful care of our girl, we received updates throughout Gracie’s stay and when we picked Gracie up she was a happy and content kitty. We highly recommend the Swan Valley cattery for their great service and wonderful facilities and hopefully Gracie will be back soon for another stay.

1st March 2022

My baby girl seemed very happy to go back to the Swan Valley Cattery. Just walked in to her area and went to check out the outside, came back to say ‘Good bye I’m OK here. You can go now Mum”. This was good for me because I usually see the anxiety and sadness in her little face. Later I heard that she apparently ventured out to say hello to some other cats. Even stretched out in a full stretch. Nice to know that she can relax and be adventurous.

21st February 2022

Nice quiet location Friendly staff Bongo loves this cattery

20th February 2022

Mikey came home relazed, happy and no health problems so all good. Will use again.

28th January 2022

The best feedback we can give about the cattery is that our cats always return happily home and get straight back to their routine. They are totally comfortable and not distressed even after many weeks stay. Highly recommended.

16th January 2022

Swan Valley Cattery is a purfect place to leave your cat, the team do a great job looking after my boy Buster. I have been leaving my cat here for stays for years and trust the team. Buster is always healthy and happy when we’re reunited.

14th January 2022

It’s a really nice set up for the cats here with indoor, outdoor and decent hiding and raised spots. Harry stayed a week and came home happy 🙂 thank you, Harry will return next time we go away.

13th January 2022

I was very pleased with the services looking after my cat.

13th January 2022

I was very pleased with the services looking after my cat.

12th January 2022

Perfect as always I know Stax will be well looked after so when I go away I can relax ? definitely recommend

4th January 2022

Nice to have piece of mind knowing that our cats are safe and well looked after, and have been using ‘Swan Valley Cattery’ for quite a number of years now 🙂

4th January 2022

Very happy with the care given to my cats and will be using them in the future. Can recommend

30th December 2021

Thank you so much for taking such wonderful care of our boys. From airport pick up, to their two week stay that turned in to four, you have been so accommodating. Communication was fantastic and would highly recommend you ??

27th December 2021

Second time I have left my cat at Swan Valley Cattery, it is a very nice safe enviroment and you can be very confident your cat will be getting well looked after.

22nd December 2021

At first i was worried as the space looked very small however after 3 nights away (first time away from us and cats are 3 & 5 years old) the cats came home very calm and relaxed. All the cats there looked calm and content, I would leave them there again no problem at all.

12th December 2021

Excellent cattery! The owners are really nice and friendly. The facilities are clean and I appreciate how they have furnished each of the stalls for the cats’ comfort. It’s really nice to know that there is somewhere I can leave my kitties where they’ll be safe and well cared for.

29th November 2021

Thank you very much – our boy cat Miki had a lovely time. He was very relaxed and happy to stay with you. Very easy to book – friendly staff and a great facility.

16th November 2021

My Mina stayed at the Cattery for 5days recently. After several not so good experiences with Catteries my girl came home more relaxed than ever before. It is the individual care and attention that makes the difference and a true cat lover. Will use them again

6th November 2021

I’ve tried a lot of catteries in Perth and this is the only one where my cats have come back completely relaxed and happy. One time I couldn’t even get one of the cats out of his pen to go home. He obviously preferred his lovely outdoor pen watching the other kitties. Will always use this Cattery whenever I go away.

4th November 2021

What a beautiful place and such beautiful people This place is so friendly, and most of all it’s so clean Has great facilities and our princess had a great time and she was so well looked after , which gave me peace of mind.

25th october 2021

Swan Valley Cattery is our trusted go to our cat never wants to go but also never wants to leave! He is always so well cared for and I love he has indoor comforts and also access to outdoors and watching the action around the property. Thanks team 🙂

21st October 2021

Every time Simba has been at the cattery he has been very well looked after and even given his medication twice a day. The cattery is well run and the owners are very friendly and obliging. We have never had any troubles with booking Simba in where the owners always reply promptly to my emails. We highly recommend any cat lover to use this cattery.

11th October 2021

Thanks very much Swan Valley Cattery I was very happy with the service for my 2 cats Meggz & Finn knowing that were being looked after and fed ect while we were away. such a piece of mind to know there in safe hands .

10th October 2021

Very happy with the facilities and will definitely book in again – thank you

5th October 2021

Really happy with Mana’s stay will definitely be using again in the future. Highly recommended.

28th August 2021

It’s great friendly service it’s really close to me and it’s very nice and clean place and tidy

20th August 2021

We decided to take on a ‘rescue cat’, but were worried about how our other cat would adapt. So we booked them both into Swan Valley cattery, and over a week Caroline slowly let them get used to each other and to eventually share a space together. So for us, it was a wonderful experience as it means that the cats are now tolerating each other very nicely! Luckily the ‘rescue cat’ is very friendly with other cats, and Caroline did warn us that there was no guarantee that they would be friendly with each other. It was my first visit to a cattery and I was impressed with how clean it was and how relaxed all the resident cats were!

7th August 2021

This is the only cattery we feel at ease with have used them many times always perfect great people to deal with

2nd August 2021

Fantastic away home for my cat. So well looked after. She was very happy at the cattery.

27th July 2021

The best

19th July 2021

Our ginger boy was well taken care of as always

17th July 2021

We left our Yeti with Caroline for nearly 5 weeks. Yeti is a very nervous cat so we were a bit worried. Caroline did her magic and Yeti had a wonderful time. Thankyou to youvall. Will highly recommend Caroline snd her staff. They love cats and animals and it shows. Yeti will be back

15th June 2021

Perfect, couldn’t be happier leaving our cat here at Swan Valley Cattery = )

15th June 2021

Love this place, and our cat Sky does too. She didn’t want to leave! Highly recommend it

9th June 2021

Fantastic staff & service, great environment for my much love moggie, and cheap too, i highly recommended this cat motel to anyone. Thank you Caroline.

19th May 2021

We always book our cat in here whenever we are away. She is getting older now and has started having some dietry issues but Caroline and her team have been awesome with making sure she is well cared for, and we always get an update on how she went when we pick her up. I would highly recommend Swan Valley Cattery.

14th May 2021

Awesome, my cats loved it

4th May 2021

We have been using Swan Valley Cattery for quite a number of years now. I can say we feel super comfortable leaving our cat with Caroline and her team. Gives us peace of mind that she is always very well looked after.

2nd may 2021

My cat has been there twice so far….I am very happy with the cleanliness and professional way this business is conducted….happy cat too